How do I contact customer support?

Our standard customer support hours are: Monday to Friday: 8:00 AM - 4:30 PM EST


During these hours, you can reach our support team for any questions, issues, or assistance you may need.


Contacting Support

Email: support@newlynamed.com


Company Holidays

Please note that our support hours may vary during holidays. Here's a list of recognized holidays when support might be limited or unavailable: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday following Thanksgiving Day, Christmas Eve Day, Christmas Day, and New Year’s Eve.